Track Your Order

Where's my order?

Good news: your Frenchie's chews are on the move. As soon as your order ships, we send a confirmation email with your tracking number and a link to follow it every step of the way. Keep an eye on your inbox — and your spam folder, just in case.

Haven't received a tracking email yet?

Tracking details usually land within a couple of business days of placing your order. If it's been longer than that, or your tracking link isn't updating, we'll happily look into it for you.

Need a hand?

Email us at info@trypupvital.com with your order number and the email address you used at checkout, and we'll track it down. We reply within 24–48 hours on weekdays.